ACG Commissioning Practice Exam 2025 – 400 Free Practice Questions to Pass the Exam

The reason patient satisfaction is primarily aimed at improving patient care within integrated services is that it directly reflects the quality of care and the patient experience. When health services are integrated, the focus shifts toward a holistic approach that considers all aspects of a patient’s journey and wellbeing. High levels of patient satisfaction indicate that patients feel their needs are being met, they receive effective care, and they have positive interactions with healthcare providers.

Improving patient satisfaction often involves assessing and enhancing areas such as communication with healthcare professionals, the comprehensiveness of care provided, and the overall environment in which services are delivered. By centering efforts on what patients value most, integrated services can enhance care coordination and outcomes, ultimately leading to better health results and a more favorable experience for patients. When patients are satisfied, they are likely to engage more fully with their care, adhere to treatment plans, and contribute positively to their overall health journey.

In this context, financial performance, market share, and operational efficiency are important considerations in the healthcare ecosystem but are more about the business aspects of healthcare delivery rather than directly enhancing patient care. They can support improved patient care but do not focus on the patient experience as directly as patient satisfaction does.